About Wellcovered

Insurance, Made Easier

Wellcovered is an independent insurance agency in Orange City, helping Florida individuals, families, and businesses since 2014. We started with one goal: make insurance easier to understand and less frustrating.

The Wellcovered Insurance team gathered together in the Orange City office
  • 5.0 from 873+ Google reviews
  • Independent agency
  • Open since 2014
  • Orange City, Florida
Our Story

Why Wellcovered Exists

Richard Dixon has wanted to own a business since childhood. 

Richard chose insurance because almost everyone needs it and few people enjoy dealing with it. Wellcovered opened in February 2014 to make the experience easier to understand and less frustrating, and to give people someone they can count on when they need help.

Richard and Courtney own the agency together. The goal is a real, approachable local team that clients can speak with directly.

Almost everyone needs insurance. Few people enjoy dealing with it. We are here to change that part.

Wellcovered team members laughing together in the Orange City office
The Wellcovered team, Orange City
Our Timeline

How Wellcovered Has Grown

From one February opening in 2014 to the team you talk to today.

  1. 2014

    Wellcovered Opens

    Wellcovered Insurance opens in February.

  2. 2017

    Martin Cruz Joins

    Martin Cruz joins the team and now serves as VP of Operations.

  3. 2018

    Amanda Allen Joins

    Amanda Allen joins the team and now serves as Compliance Officer.

  4. 2019

    Priscilla Hermina Joins

    Priscilla Hermina joins the team and now serves as a Senior Producer.

  5. 2020

    Kathy Gates Joins

    Kathy Gates joins the team and now serves as a Senior Producer.

  6. 2023

    Jessenia Baez Joins

    Jessenia Baez joins the team and now serves as Account Manager and Operations Coordinator.

  7. 2024

    Adele Urback Joins

    Adele Urback joins the team and now serves as a Senior Producer.

  8. 2024

    A New Home After Hurricane Milton

    After Hurricane Milton floods our previous office, Wellcovered moves into a historic building in Orange City, built in 1901.

  9. 2026

    Two More Join the Team

    Jessica Ewen joins as a Junior Producer, and Koraly Acevedo joins as a Customer Service Representative.

The Wellcovered Insurance sign in front of the historic office on N Volusia Ave in Orange City The front entrance of the Wellcovered Insurance office, number 301, with an accessible ramp
Our Office

A Historic Building in Orange City

Wellcovered works out of a historic Orange City building, built in 1901. We moved in during 2024, after Hurricane Milton flooded our previous office.

Stop by and meet the team in person. We are glad to sit down and go through your coverage together.

  • 301 N Volusia Ave, Orange City, FL 32763
  • Mon to Fri, 9 a.m. to 5 p.m.
Our Mission

Help people protect what matters most with clear advice, dependable service, and relationships they can count on.

A Wellcovered team member in a headset at a desk, with the Be Helpful poster on the wall behind
The Be Helpful poster on the wall of our Orange City office

Be Helpful

It is the main idea behind how we work, and it shows up in four ways.

  • Over-communicateKeep clients and teammates informed about what is happening and what comes next.
  • Take actionOwn problems and move them forward.
  • Define the issueUnderstand the real problem before recommending a solution.
  • Seek solutionsLook for practical ways to help, even when the first answer is no.
Independent Agency

Independent Means More Options

Unlike a captive or direct insurance company that only offers its own products, our agency is 100% independent of any one company. We know multiple insurance products, companies, and guidelines well, so we can explore options from several carriers and explain them in plain language.

What separates one agent from another is how well they look after policyholders and how well they know the industry, the products, and the situations clients run into. That is where our team puts its time.

  • 2014The year Wellcovered opened, in February
  • 5.0Google rating from 873+ reviews
  • 1901The year our Orange City office building was built
Client Reviews

What Our Clients Say

Straight from Google. Real reviews from the clients we've worked with.

5.0
873+ Google Reviews
Read Our Reviews

Adele was great!! She responded to my call and instantly helped getting me a new quote for homeowners insurance even tho it was the end of day on a Friday. She is responsive, knowledgeable and does what she says she will do — amazing first impression and excited to work with her!

Brett Dean

Priscilla was super helpful and the process was quick and easy. She was very professional and knowledgeable. I highly recommend her and she represented Wellcovered Insurance well. I will recommend it to my friends and family. Also, great for homeowners insurance.

Kenny Rojas

I contacted Wellcovered Insurance to make some changes to my policy & they got back to me right away & got together a price for my new coverage. Very happy with the quick response from Kathy & taking care of the request. Have been using this Insurance Company for years & am very pleased. Will recommend.

Renee Strickland

Really love the positive experience that I received at my Wellcovered Office today. I finally gave the "Boot" to an Insurance company that I've been with since 1971. What a refreshing change this has been.

Andrew Davis

Adele is amazing! She is very knowledgeable and helpful. She walked me through the questions and answers and had information for me within minutes. I have always hated having to speak about insurance but she made it pleasant. I wholeheartedly recommend her!

Karen Wholly

Kathy was a pleasure to work with. She had me a quote within 30 minutes, a very smooth transaction. She went above and beyond to figure out all the different quotes with different deductibles. Their prices are great and somewhat below most other companies. I would definitely recommend them.

Sheila